Process Improves Business Operations More Than You Think

March 28, 20200 Comments

Small Business Process ImprovementSmall business has a great opportunity to get business process right!

When you think of process, your first thought might be “no more procedures!” But in a small business you should think “bring it on!”

Defining and implementing process provides many ways to measure progress when used correctly.  At the end of the day, they should simplify tasks that are necessary to keep daily operations running smoothly.  However, you don’t want too many processes that restrain the person or technology managing the process from executing consistently.

Here are five ways processes can increase productivity for small business if implemented and managed correctly:

1. Processes Can Empower Action: the goal is to create a framework of documentation that allows your staff to implement processes without the need for questions, clarification, or meetings. The goal is to streamline and simplify.

2. Processes Can Give You Time to Support Your Team: If you’re (owner) bogged down with low-payoff activities (as the owner low payoff activities are those that cost you more if you do them than if you have your staff do them) that should be delegated to your staff then you’ll lose focus and your team will begin to de-value the company. If you implement processes correctly, you can focus on high-payoff activities.

3. Processes Promote Meetings That Are Focused and Necessary: When your full Small Business System is in place you’ve developed clear-cut procedures for specific key functions in your small business; meetings become less of a chore and more of a time to celebrate and motivate.

4. Processes Work Great Strategy+Systems is Understood: Strategy + Systems = Direction and Focus. In order for processes to work effectively in any business, they must be developed based on your vision. Without vision, you can’t have a strategy, and without a strategy, your systems are chaotic. This takes time; although the time spent developing a clear direction will translate into consistent cash-flows, revenue, and business income.

5. Processes Allow Owners to Become Visionaries: There are three major roles you will play in your small business, the manager, the leader, and the visionary. The manager manages people and things, the leader leads with intention and sets the tone for the team, but...the visionary sees the big picture and ensures the TOTAL company is taking action on achieving the big picture and beyond.

This is just the tip of the iceberg when it comes to process implementation and/or improvement.

What do you think? (post your comments below).

Sherese Duncan

© Effició, Inc.

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